PRIVACY POLICY
Apex Trade LLC (hereinafter referred to as “we” or “us”) respects and protects the personal privacy of every user. When you visit this website, register an account, or purchase products, we may collect necessary information about you in order to provide you with better products and services.
I. Information Collection
We may collect the following types of information:
- Name, shipping address, and billing address;
- Email address and contact phone number;
- Payment-related information (payment processing is handled by secure payment service providers; we do not store complete bank card details);
- Order records, logistics information, and after-sales service records;
- IP address, browser type, device information, and Cookie data, used to improve the website experience and ensure website security.
II. Use of Information
The information we collect is used solely for the following purposes:
- Processing orders, payments, and delivery;
- Providing customer service and after-sales support;
- Responding to your inquiries and requests;
- Optimizing website functionality and the shopping experience;
- Preventing fraud and ensuring transaction security;
- Complying with applicable laws, regulations, and regulatory requirements.
We will not sell your personal information to third parties without your authorization.
III. Information Sharing
We share necessary information only to the extent required to fulfill orders—specifically with logistics companies, payment service providers, website technical service providers, and relevant institutions as required by law. All partners are required to take reasonable measures to protect your personal information.
IV. Data Retention Period
Unless otherwise required by laws and regulations, we will retain relevant personal data for 7 years after the completion of your order to fulfill tax, accounting, after-sales service, dispute resolution, and other legitimate business obligations. Upon the expiration of the retention period, we will delete or anonymize your personal information in accordance with the law.
V. Cookie Technology
This website uses Cookies and similar technologies to enhance website performance, save your preferences, analyze website traffic, and improve the user experience. You may refuse or delete Cookies through your browser settings; however, doing so may affect the functionality of certain parts of the website. ## VI. Specific Notice Regarding the CCPA (California Consumer Privacy Act)
If you are a resident of California, USA, you are entitled to certain rights under the California Consumer Privacy Act (CCPA), including but not limited to:
- The right to know the categories of personal information we collect, use, and disclose;
- The right to request access to, correction of, or deletion of your personal information (subject to exceptions prescribed by law);
- The right to direct us not to sell your personal information (“Do Not Sell My Personal Information”).
Apex Trade LLC does not sell consumers’ personal information. If you wish to submit a request related to the CCPA, please contact us via the dedicated email address below:
Dedicated CCPA Email: [email protected]
We will verify your identity and process your request within the timeframes required by applicable law.
VII. Information Security
We employ reasonable technical and administrative measures to protect your personal information—including data encryption, secure transmission, access controls, and continuous security monitoring—to mitigate the risk of unauthorized access, disclosure, or misuse of information.
VIII. Policy Updates
We may update this Privacy Policy from time to time in response to legal or regulatory requirements or business developments. Updates will take effect immediately upon posting to this website; we encourage you to review this page periodically to stay informed of the latest policy.
If you have any questions regarding this Privacy Policy or require assistance, please contact Apex Trade LLC via the “Contact Us” page on our website or through our customer service email.
